Research, Evidence and Learning

Social and Behavioural Research

Social and Behaviour Change (SBC) research, social-norms work, audience segmentation, message testing and campaign evaluation.

When clients come to us

  • A campaign is planned and nobody has tested whether the message lands with the intended audience.
  • Uptake of a service is low and the reason is behavioural rather than logistical.
  • A programme needs to understand the social norms that hold a practice in place.
  • A completed campaign needs an honest evaluation of what changed.

What the work covers

  • Behavioural research and Social and Behaviour Change (SBC) research
  • Social-norms research
  • Audience segmentation and message testing
  • Campaign and communication evaluation
  • Safeguarding-informed research support

What you receive

  • Audience segments with the evidence behind each one
  • Tested message concepts with documented participant reactions
  • A behavioural analysis identifying barriers, drivers and the points where a programme can act
  • A campaign evaluation report separating exposure, recall and reported behaviour

Professional boundaries

  • Research with children, women and other at-risk groups is conducted with safeguarding-aware protocols and informed consent.
  • Behavioural research explains what participants report and what was observed; it does not promise a change in outcomes.
Next step

Discuss your project

Send a short note of the decision you need to make, the geography, the deadline and any donor or statutory rule that applies. You will get back a scoping note rather than a generic brochure.